Crisis Research
ICM makes the
more than 160,393 records from the unique ICM Crisis Database available
to communications professionals who are analyzing crisis trends in
a specific industry, crisis category or region.
For any firm
which provides crisis management or communications consulting, the
data and graphs from the ICM Crisis Database can help expand its billable
hours with current clients and bring in additional clients for the
crisis management services the firm provides. The examples of graphs
and hair-raising headlines that follow illustrate how ICM can help
when the firm needs to reinforce the importance of--and need for--its
crisis management services.
For companies,
non-profit organizations or government agencies, the data and graphs
can help to get top managementís attention and focus their thinking
on the specific crisis vulnerabilities in their industry. The information
from the ICM Crisis Database also can provide a much more accurate
assessment of the potential financial damage from a smoldering
crisis that has not yet gone "public."
 
For both consultants
and communication professionals, graphs and specific examples from
the ICM Crisis Database can be the basis for a highly persuasive presentation
when budgets are being presented or provide useful intelligence for
strategic planning to prevent potential crisis situations or minimize
the damage when they cannot be avoided.
| Crisis Categories Compared
1990 – 2009 (% of total crises each year) |
| |
1990 |
2002 |
2005 |
2009 |
| Catastrophes |
5.5 |
4.0 |
14.0 |
7.0 |
| Environmental |
7.8 |
2.0 |
2.0 |
2.0 |
Class Action Lawsuits
|
2.2 |
20.0 |
13.0 |
7.0 |
| Consumer Activism |
2.8 |
2.0 |
7.0 |
9.0 |
| Defects & Recalls |
5.4 |
13.0 |
3.0 |
8.0 |
| Discrimination |
3.3 |
3.0 |
3.0 |
3.0 |
| Executive Dismissal |
1.3 |
1.0 |
2.0 |
1.0 |
| Financial Damages |
4.2 |
3.0 |
4.0 |
5.0 |
| Hostile Takeover |
2.6 |
1.0 |
1.0 |
1.0 |
| Labor Disputes |
10.3 |
11.0 |
9.0 |
8.0 |
| Mismanagement |
24.1 |
11.0 |
9.0 |
16.0 |
| Sexual Harassment |
.4 |
1.0 |
1.0 |
1.0 |
| Whistle Blowers |
1.1 |
1.0 |
1.0 |
1.0 |
| White Collar Crime |
20.4 |
14.0 |
18.0 |
18.0 |
| Casualty Accidents |
4.8 |
4.0 |
7.0 |
11.0 |
| Workplace Violence |
3.8 |
11.0 |
3.0 |
4.0 |
In addition to
the general business crisis database example above, ICM has done similar analyses
in the fast-food, hospital, metals manufacturing, computer hardware,
proprietary drug, telecommunications, airlines, marine transportation,
electronics, paper, security, hotel and tourist industry, and utility industries, to name
a few.
Sample
Hair-raising Headlines
Chinese Coed Beheaded on UVA Campus |
Bankrupties Increase In US By 32% |
140 US Banks Fail In 2009 |
Readers Digest Files Chapter 11 Bankruptcy |
Peanut Corporation of America Padlocked, CEO In Seclusion, 9 Dead, 500 Sick After Eating Tainted Peanbutter Products |
Contaminated
Candy, Ice Cream and Pet Food Recalled |
Fisher Price Recalls Lead Tainted Toys |
Maytag Recalls 1.6 Million Refrigerators With Electrical Problems |
US Catholic Churches Paid $2.6-Billion In Settlements For Sex Abuse Lawsuits Since 1950 |
Eli Lilly To Pay $1-Billion in Case Tied To Anti Psychotic Drug |
700 Die In Indonesian Earthquake, 207 Die After Quake in Italy |
Jury awards
$760 million in workers' suit on chemicals. |
| BP Ordered to Pay Record $87-Million Fine For Failing to Correct Safety Hazards At It's Texas City, TX Refinery |
| 12 Killed, 31 Wounded By Troubled Army Major at Fort Hood |
| Man Kills 8, Wounds 3 In Nursing Home Where Ex-wife Works |
Domino's Pizza Employees Post Disturbing Video on Internet |
The
time may come when you will want to convince top management of the
crisis vulnerabilities in their area of business and highlight the
crisis management services you can provide, or recommend what actions
need to be taken. ICM can help you drive your points home with the
same kinds of crisis trend graphs and hair-raising headlines that
follow, but from any industry you designate.
Development of
the data, hair-raising headlines and crisis trend graphs takes three
work-days.
Call for price information. Click
here for ordering details. |
